field
service
Remote
Support
ABB robots are complex machines and replacing a manipulator (arm) or controller component can be a very physically and technically difficult task. Let our team of specially trained engineers handle these difficult robot installations and repairs. We’ll save you downtime, and you can rest assured that the repair will be done, and done right the first time.
Whether you’re re-purposing an old ABB robot, adding a new application, want to see more efficiency out of your current process, or need an entirely new program, our software engineers have a special eye for code, and are experts in RAPID. They can provide quick solutions and expertise no matter what you need.
Just like your car, ABB robots are robustly built machines that can meet your production demands day in and day out. However, they need to be cared for and maintained properly to assure they keep running at top efficiency. Depending on robot usages, preventative maintenance services are recommended every 12 months. Call us so we can help maintain the health of your robot!
Adding a new robot cell to your plant? We can help in understanding your application and recommend the best robot, tooling, and cell design for the job. From choosing the robot all the way to testing it in production, our experienced team wants to support all your integration needs around ABB robotics.
We know that buying a new robot means spending huge capital dollars. Fortunately, ABB robots are extremely robust machines. If they’re rebuilt and properly maintained, they can have up to thirty years of production. Send us your old damaged robot for evaluation and we will beat the price by more than half to make it good as new!
The Bow Robotics team has engineers versed in electrical, and mechanical applications. We can quickly and accurately assess issues and identify root problems. Once the problem has been identified, we can fix, clean, and prep your part for testing. Our process involves manual circuit and manipulator checks, a minimum of 24-hours of test simulations, and is backed by a 12-month warranty.
If you’re having robot issues and aren’t sure if you need a service engineer or if the problem could be solved by one of your own plant personnel, give us a call. Our Director of Technical Services has over twenty years of troubleshooting experience and can work with your team over-the-phone. If a problem isn’t resolved within 6-12 hours, we will deploy a service engineer to continue supporting the issue.
We use a proprietary ABB development environment to create and simulate your robot application. This allows us to find the perfect robot and program for your integration needs before you order any hardware!
We offer over-the-phone support and troubleshooting for your ABB RAPID program. All we need is a simple system backup and then our expert software engineers can help debug and resolve your program issue.
To understand all of the mechanical and electrical components of a robot, and how they work together, takes a very specialized set of skills. We take pride in being experts in only ABB robots and products so that we can maintain these ever-changing unique skills. If your robot is down or needs tech support, let our experts come evaluate the issue and offer the quickest and most economical solution. Our dedicated team of engineers will be onsite to help within 24-hours of your call!
Bow Robotics houses an inventory of over one thousand different ABB robots, spare parts, and more. We carry both brand new and refurbished parts using genuine ABB components. All our part sales come with a 1-year warranty and each component is tested on an ABB robot for 24-48 hours before being shipped. To receive a quote for any ABB part, the only information we need is the ABB Manufacturing number or the part’s DSQC number. If you don’t have an ABB part number available, just call us and we will help in identifying the part you need!
© 2018 Bow Robotics. All rights reserved.
field
service
Robot Troubleshooting
To understand all of the mechanical and electrical components of a robot, and how they work together, takes a very specialized set of skills. We take pride in being experts in only ABB robots and products so that we can maintain those ever-changing unique skills. If your robot is down or needs support, let our expertise come evaluate the issue and offer the quickest and most economical solution. Our dedicated team of engineers will be on-site to help within 24-hours of your call!
Parts Installation and Repair
ABB robots are complex machines and replacing a manipulator (arm) or controller component can be a very physically and technically difficult task. Let our team of specially trained engineers handle these difficult robot installation and repairs. We’ll save you downtime, and you can rest assured that the repair will be done, and done right – the first time.
Robot Programming
Whether you’re re-purposing an old ABB robot, adding a new application, or just want to see more efficiency out of your current process, our software engineers have a special eye for code. They can provide quick solutions and expertise.
Preventive Maintenance Services
Just like your car, ABB robots are robustly built machines that can meet your production demands day in and day out. However, they need to be cared for and maintained properly to assure they keep running at top efficiency. Depending on robot usages, preventative maintenance services are recommended every 12 months. Call us so we can help maintain the health of your robot!
Robot Cell Integration
Adding a new robot cell to your plant? We can help in understanding your application and recommending the best robot for the job. From choosing a robot all the way to testing it in production, our experienced team wants to support all your integration needs around ABB robotics.
Remote
Support
Full Robot Refurbishment
We know that buying a new robot means spending huge capital dollars. Fortunately, ABB robots are extremely robust machines. If they’re rebuilt and properly maintained, they can have up to thirty years of production. Send us your old damaged robot for evaluation and we will beat the price by more than half to make it good as new!
Robot Part Repair
The Bow Robotics team has engineers versed in electrical, mechanical, and software applications. We can quickly and accurately assess issues and identify root problems. Once the problem has been identified we can fix, clean, and prep your part for testing. Our process involves manual circuit and manipulator checks, minimum 24-hour test simulations and are backed by a 12-month warranty. Send us your damaged ABB robot part for evaluation today and we will send a quote within 3-4 business days from receiving the part!
Technical Phone Support
If you’re having robot issues and aren’t sure if you need a service engineer or if the problem could be solved by one of your own plant personnel, give us a call. Our Director of Technical Services has over twenty years of troubleshooting experience and can work with your team over-the-phone. If a problem isn’t resolved within 6-12 hours, we will deploy a service engineer to continue supporting the issue.
Solution Simulations
We use a proprietary ABB development environment to create and simulate your robot application. This allows us to find the perfect robot and program for your integration needs before you order any hardware!
Remote Programming Support
We offer over-the-phone support and troubleshooting for your ABB RAPID program. All we need is a simple system backup and then our expert software engineers can help debug and resolve your program issue.
We keep a vast inventory of mechanical parts like these, and can rebuild your existing unit top to bottom:
• Motor Units, Axis 1 – Axis 6
• Full Wrist Units
• Gearbox Assemblies
• Available for robots as small as an IRB 140 to as large as an IRB 6600
QUESTIONS?
We also carry cables including, but not limited to:
• Axis 1-4 Cable Harnesses
• Axis 5/6 Cable Harnesses
• Axis 1-6 Cable Harnesses
• Axis 5 Cable
• Axis 6 Cable
• Control Power Cable (Runs between the robot arm and controller unit)
• Control Signal Cable (“SMB” cable)
• Customer Connection Cable Harnesses
• New Cables Available for: ABB IRB 140 Models through IRB 6700 Models
• All cables are sold new (unless otherwise requested)
QUESTIONS?
We can repair, but are not limited to the following electronic robot components:
• Serial Measurement Board
• Main Computers (CPU)
• Computer Boards
• Axis Computers
• Device Net Boards
• I/O Boards
• Panel Boards
• Power Supply Units
• Drive Units
• Rectifiers
QUESTIONS?
Changing a damaged gearbox can be quite the mechanical task!
Let us supply the gearbox you need and our team of specialized robot engineers will come properly install the unit for you.
QUESTIONS?
We also repair teach pendants:
• IRC5 Teach Pendants
3HAC028357-001
3HAC023195-001
• S4C+ Teach Pendants
3HNE00313-1
3HNE00311-1
• S4C Teach Pendant
3HAB5386-1
QUESTIONS?
As a certified distributor of ABB Robot Systems, We can help you choose the best robot for your application needs!
Want to re-purpose an older robot?
We can fully rebuild your existing robot for half the cost of buying a new one.
All robots, new or refurbished, come with a 1-year warranty on parts.
We also keep a vast inventory of refurbished/rebuilt robots ready for sale.
QUESTIONS?